Privacy Policy

1 Information We Collect

1.1 Information You Provide to Us

When you register for membership or use our Service, we may collect:

• Full name
• Email address
• Phone number
• Date of birth
• Profile photo (optional)
• Mailing/billing address
• Payment information (processed securely through Stripe; we do not store your full card number)
• Membership preferences and interests

1.2 Information Collected Automatically

When you use our app, we may automatically collect:

• Device information (device model, operating system, unique device identifiers)
• IP address and approximate location
• App usage data (features used, time spent, crash reports)
• Log data (access times, pages viewed, app interactions)

1.3 Information from Third Parties

We may receive information about you from:

• Payment processors (Stripe) regarding transaction status
• Google Play Services (for app functionality and analytics)
• Social login providers, if you choose to sign in using a third-party account

2 How We Use Your Information

We use the collected information to:

• Create and manage your membership account
• Process membership payments and transactions
• Verify your identity and eligibility for membership
• Send you notifications about events, offers, and account activity
• Provide customer support and respond to your inquiries
• Improve our app's performance, security, and user experience
• Detect and prevent fraud, abuse, or unauthorized access
• Comply with legal obligations

3 How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

• Stripe, Inc. — for secure payment processing
• Cloud hosting providers — for app data storage and backend services
• Analytics providers — to help us understand app usage and improve performance

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of our users.

3.3 Business Transfers

If SM Royal Circle is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4 Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Secure payment processing through PCI-DSS compliant providers (Stripe)
• Restricted access to personal data within our organization
• Regular security reviews of our systems

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5 Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6 Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for data processing, where applicable
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at shifa@smroyalcircle.club.

7 Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

8 Third-Party Links and Services

Our app may contain links to third-party websites or services (such as Stripe's payment page). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.

9 Cookies and Tracking Technologies

Our app and website may use cookies, local storage, and similar tracking technologies to enhance user experience, analyze usage, and improve our services.